Bacterial Conjunctivitis

Bacterial conjunctivitis treatment, reviewed by a pharmacist

A short online consultation, a clinician-led assessment, and treatment delivered discreetly if it's right for you. No GP visit needed.

  • Free online consultation reviewed by a UK-registered clinician
  • Assessment for red, sticky or sore eyes caused by bacterial infection
  • Discreet delivery direct to your door if treatment is appropriate

Common symptoms of bacterial conjunctivitis

  • Red or pink appearance to the white of the eye
  • Sticky, yellow or green discharge, especially after sleep
  • Eyelids that feel stuck together on waking
  • A gritty or uncomfortable feeling in the eye
  • Usually starts in one eye before it may spread to the other
  • Mild watering of the affected eye
The Process

How it works

1

Answer a few quick questions

Tell us about your symptoms and medical history in a short online consultation.

2

Reviewed by a UK clinician

A GPhC-registered pharmacist checks your answers and, if appropriate, issues a prescription.

3

Delivered to your door

Your treatment is dispensed and posted out in discreet, plain packaging.

When to seek urgent help

Most cases of bacterial conjunctivitis are mild and settle within one to two weeks. You should see a GP, optometrist, or go to A&E urgently if you have significant eye pain (rather than mild discomfort or grittiness), sensitivity to light, blurred or reduced vision, a very red or swollen eyelid, symptoms in a newborn baby, or if things haven't improved after using treatment as advised. These can be signs of a more serious eye condition that needs same-day assessment.

Frequently Asked

FAQs

Bacterial conjunctivitis typically causes thicker yellow or green discharge and eyelids that stick together, while viral conjunctivitis tends to cause watery discharge, often alongside a cold. Your online consultation helps identify which is more likely and what treatment fits.

Yes, it can spread easily through contact with discharge from the eye or contaminated hands, tissues or towels. Wash your hands often, avoid sharing towels or pillows, and avoid touching or rubbing your eyes until it clears.

It's best to avoid wearing contact lenses until your symptoms have fully cleared, and to replace lenses and lens cases used during the infection to avoid reinfection.

You're generally considered contagious while symptoms and discharge are present. Most people can return to work or school once they no longer have discharge, though some settings may have their own guidance.

Not always, many mild cases clear on their own with good hygiene alone. Your clinician will assess your symptoms and only recommend treatment if it's likely to help.

No, your consultation is handled entirely online. You'll only be advised to seek in-person care if your symptoms suggest something that needs a closer examination.

Gently wipe away discharge with cooled, boiled water and a clean cotton wool pad (a fresh one per wipe, per eye), and avoid wearing eye make-up until it's cleared.

Ready for relief from sore, sticky eyes?

Complete our short online consultation today and let a UK clinician assess your symptoms and recommend the right next step.

Get Started
GPhC regulatedDiscreet delivery