Ear infection treatment, reviewed by a pharmacist
A short online consultation, a clinician-led assessment, and treatment delivered discreetly if it's right for you. No GP visit needed.
- Free online consultation reviewed by a UK-registered clinician
- Assessment for ear pain, blockage or discharge caused by infection
- Discreet delivery direct to your door if treatment is appropriate
Common symptoms of an ear infection
- Earache or a throbbing pain in one or both ears
- A feeling of fullness or blockage in the ear
- Reduced or muffled hearing
- Discharge or fluid leaking from the ear
- Mild fever or feeling generally unwell
- In young children: tugging at the ear, irritability or trouble sleeping
How it works
Answer a few quick questions
Tell us about your symptoms and medical history in a short online consultation.
Reviewed by a UK clinician
A GPhC-registered pharmacist checks your answers and, if appropriate, issues a prescription.
Delivered to your door
Your treatment is dispensed and posted out in discreet, plain packaging.
When to seek urgent help
Most ear infections are mild and improve on their own within a few days. See a GP urgently, or take your child to be seen, if there is severe ear pain, a high temperature that won't settle, discharge or bleeding from the ear, swelling behind or around the ear, or a stiff neck, severe headache or drowsiness. Seek emergency care (999 or A&E) for any infant under three months with a fever, or a young child who seems very unwell, floppy, or is not feeding, ear infections in young children can occasionally lead to more serious complications and need prompt in-person assessment.
FAQs
No, many ear infections are caused by viruses or clear up on their own, so antibiotics aren't always needed. Your clinician will assess your symptoms and only recommend treatment where it's likely to help.
Most cases improve within two to three days and clear up fully within a week or so, though a feeling of fullness or slightly reduced hearing can sometimes linger a little longer.
Flying can be uncomfortable or worsen pain if you have an active ear infection, particularly one affecting the middle ear. It's best to get your symptoms assessed before travelling.
This service is intended for adults. If your child has symptoms of an ear infection, please contact your GP, pharmacist, or NHS 111 for advice suited to their age.
Over-the-counter pain relief taken as directed on the packet, and a warm (not hot) flannel held against the ear, can help ease discomfort while it settles.
No, your consultation is handled entirely online. You'll only be advised to seek in-person care if your symptoms suggest something that needs a closer look, such as an examination of the eardrum.
It's best to keep the affected ear dry until your symptoms have cleared, as water can irritate the ear canal and slow recovery.
Ready to get your ear pain assessed?
Complete our short online consultation today and let a UK clinician assess your symptoms and recommend the right next step.
Get Started