Confidential, clinician-led care

Urinary incontinence care, reviewed by a clinician

A short online consultation, a clinician-led assessment, and treatment options delivered discreetly to your door. No awkward face-to-face appointment needed.

  • Complete a confidential online assessment in minutes
  • Reviewed by a UK-registered clinician
  • Discreet packaging and delivery to your door

Common symptoms we can help with

  • Leaking urine when you cough, sneeze, laugh or exercise
  • A sudden, strong urge to urinate that's hard to control
  • Needing to rush to the toilet and not always making it in time
  • Leaking small amounts throughout the day
  • Waking up more than once in the night to urinate
  • Feeling like your bladder never fully empties
The Process

How it works

1

Answer a few quick questions

Tell us about your symptoms and medical history in a short online consultation.

2

Reviewed by a UK clinician

A GPhC-registered pharmacist checks your answers and, if appropriate, issues a prescription.

3

Delivered to your door

Your treatment is dispensed and posted out in discreet, plain packaging.

When to seek urgent help

Urinary incontinence on its own is rarely an emergency, but some related symptoms need prompt medical attention. See a GP urgently or go to A&E if you suddenly cannot pass urine at all, if you have blood in your urine, if incontinence starts suddenly alongside back pain, numbness, tingling or weakness in your legs or saddle area (which can indicate a serious nerve problem), or if you develop fever, chills or loin pain that could suggest a kidney infection. If you're pregnant, or if new incontinence follows a fall, injury or surgery, speak to a GP rather than using this service.

Frequently Asked

FAQs

No. It's a common condition that affects people of all ages, and effective management options exist. Speaking to a clinician is a good first step.

In most cases no, your consultation is completed online. A clinician may recommend an in-person GP appointment if your symptoms need further examination.

It can have several causes, including weakened pelvic floor muscles, an overactive bladder, certain medical conditions, or medications. Your consultation helps identify likely contributing factors.

Yes, for many people, pelvic floor exercises, bladder training, and moderating caffeine or fluid intake can make a noticeable difference alongside any treatment.

Yes. Your consultation and any treatment are handled discreetly, and deliveries arrive in plain, unbranded packaging.

Most consultations are reviewed within one working day, though this can vary.

They'll explain why and may refer you to your GP or another appropriate service instead.

Ready to talk to a clinician?

Incontinence is common and treatable, and there is no need to feel embarrassed discussing it. Start your free online consultation today and let a UK clinician recommend the right next step for you.

Get Started
GPhC regulatedDiscreet delivery