Cystitis and UTI treatment, reviewed by a pharmacist
A quick online consultation about your urinary symptoms, reviewed by a clinician, with treatment options available the same day if appropriate, no need to queue for a GP appointment.
- Complete a short online assessment about your symptoms
- Reviewed by a UK-registered clinician, often same-day
- Treatment sent directly to you if appropriate
Common cystitis and UTI symptoms
- A burning or stinging feeling when you urinate
- Needing to urinate more often than usual, often urgently
- Cloudy, dark or strong-smelling urine
- Pain or discomfort in your lower tummy or pelvic area
- Feeling like your bladder hasn't fully emptied
- Feeling generally unwell or tired
How it works
Answer a few quick questions
Tell us about your symptoms and medical history in a short online consultation.
Reviewed by a UK clinician
A GPhC-registered pharmacist checks your answers and, if appropriate, issues a prescription.
Delivered to your door
Your treatment is dispensed and posted out in discreet, plain packaging.
When you need urgent care instead
This service is for straightforward, uncomplicated UTI symptoms in otherwise well adults. See a GP the same day, call NHS 111, or go to A&E if you have a high temperature or feel shivery, pain in your back or one side (loin pain), blood in your urine, nausea or vomiting, or if your symptoms are severe or not improving. This service is also not suitable for men, pregnant women or children with UTI symptoms, please see a GP instead, as these situations need a different assessment.
FAQs
If a clinician assesses your symptoms as a straightforward UTI, treatment can often be arranged the same day, subject to clinical review.
Not usually for a first, uncomplicated episode, your symptoms are usually enough for a clinician to make an assessment. They may ask you to arrange testing in some cases.
UTIs in men and during pregnancy can be more complex and need closer in-person assessment, so a GP appointment is the safer route.
Let the clinician know during your consultation, recurrent UTIs may need further investigation or a different approach, such as an advance-supply option.
Most people notice improvement within a couple of days. If you don't improve within 48 hours, seek further medical advice.
No, UTI symptoms in children should always be assessed by a GP.
Cystitis is inflammation of the bladder and is the most common type of urinary tract infection (UTI), the terms are often used interchangeably for lower urinary tract symptoms.
Feeling the symptoms now?
Don't wait in discomfort. Start your free online consultation today and, if appropriate, get treatment reviewed by a UK clinician the same day.
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