BY CONTINUING TO USE THIS WEBSITE YOU ARE CONFIRMING THAT YOU ACCEPT OUR TERMS AND CONDITIONS OF USE SET OUT BELOW. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS, YOU MUST NOT USE THIS WEBSITE.
We recommend that you should print a copy of these terms and conditions for future reference.
We are FYLDE HEALTHCARE LTD, trading as Fyldeclinic.co.uk, a limited company registered in England (company number 15985670). Our VAT number is 247160514. Our business is based in England and our registered office is at: Newton Drive, Blackpool, United Kingdom, FY3 8NX
The Fylde clinic Limited Online service is run by qualified pharmacists and operates from registered pharmacy premises under General Pharmaceutical Council registered premises number is 1109046.
You can check our registration on the website at pharmacyregualtion.org.
We may change these terms and conditions from time to time.
FYLDE CLINIC LIMITED DOES NOT WARRANT OR REPRESENT THAT THE MATERIAL ON THIS WEBSITE IS ACCURATE, COMPLETE OR CURRENT OR THAT THE WEBSITE WILL BE FREE OF DEFECTS OR VIRUSES.
NOTHING CONTAINED IN THE PAGES OF THIS WEBSITE SHOULD BE CONSTRUED AS MEDICAL, COMMERCIAL, LEGAL OR OTHER PROFESSIONAL ADVICE. DETAILED PROFESSIONAL ADVICE SHOULD BE OBTAINED BEFORE TAKING OR REFRAINING FROM ANY ACTION BASED ON ANY OF THE INFORMATION OR MATERIAL CONTAINED IN THIS WEBSITE OR ANY COMMUNICATIONS PROVIDED TO YOU AS A RESULT OF YOUR REGISTRATION.
Your privacy is important to us. Please see our Privacy policy for details of what information we collect and how we will use and protect it. We will process your personal information in line with our Privacy policy which complies with all applicable privacy regulations and consumer legislation.
We own the copyright of all designs, text, graphics and formatting on this site. You can copy or print parts of this site only for your own personal, non-commercial use. All brand names, product names, service names, titles and copyrights used on this site belong to their respective holders. We do not give you permission to use them.
These terms and condition may change due to the introduction of the Consumer Bill of Rights Act 201
Our Service may contain links to third-party web sites or services that are not owned or controlled by Fylde Clinic. Fylde Clinic has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Fylde Clinic shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We use Brevo (Former SendinBlue) for all the E-mail Marketing & Transactional E-mails on our website. We record the customers Name & E-mail-ID to send the promotional-offers, remind about repeat-orders and update on their order.
Fylde Clinic delivers its online doctor service in partnership with trusted third-party providers to ensure high-quality care and service.
Fylde HealthCare is responsible for the clinical and prescribing aspects of the service.
Prescriptions filled through our service will be dispensed by a pharmacy within the Fylde HealthCare Limited Group. Newton Drive Pharmacy is responsible for dispensing and dispatching your medication will be clearly indicated on the dispensing label, ensuring transparency and accountability in the provision of your care.
Newton Drive Pharmacy is a wholly owned of Fylde Healthcare Limited, registered in England and Wales (company number 15985670) with its registered address at Newton Drive, Blackpool FY3 8NX. It is regulated by the General Pharmaceutical Council (GPhC) under registration number 1109046.
In order to use some of the services on our site, you will be required to register with our site and to create a personal secure online patient record. We reserve the right to suspend or terminate access at any time if we believe that your continued use of our services will prejudice others or us. By registering to use the service, you:
During the registration process you may be allocated, or invited to choose, your own username and password which will be unique to you. You are responsible for keeping your username and password confidential and for ensuring that they are not used by any other person.
We may accept or refuse any order without giving a reason. Our confirmation email only confirms that we have received your order. There is no contract between you and us until we send you an invoice.
We will usually take your payment when we dispatch the goods (except for payments using PayPal, which are taken from your customer account when you place the order). If your payment is rejected or returned for any reason, you must immediately make the payment by another method.
If we do not receive full payment for an order, we will add reasonable collection charges or solicitors’ fees (or both) to your customer account with us.
If you live in the European Union (EU), you will pay the price of the product plus VAT. If you live outside the EU, or you do not have to pay VAT under the tax rules that apply at the time, you will pay the price before VAT. These terms and conditions do not affect your legal rights as a consumer. All offers on this site only apply while stocks last.
You cannot return the following unless they are damaged or faulty.
Please note, this does not affect your legal rights. You have the same rights as any consumer under The Sale of Goods Act 1979 (and any amendments to it), the Sale and Supply of Goods and Services Regulations 2002, and any other consumer laws that might apply to contracts.
Once you have informed us about your return please send too:
Fylde Healthcare, Newton Drive Healthcare, Newton Drive, Blackpool, United Kingdom, FY3 8NX
We aim to process your refund within 24 hours of receiving the returned goods. However, it can take up to 14-28 working days for you to receive the refund, which will be made by the payment method you used to pay for the goods. Once you’ve told our Customer Care team that you are returning the goods, you have a legal duty to keep them in a good condition and return them at your expense.
We can deduct an amount from the refund to reflect any loss of value of the goods. This deduction may be equal to the full cost of the goods if the loss in value is the result of unnecessary handling by you. The extent to which you can handle goods is the same as it would be if you were assessing them in a shop before buying them.
Under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2014, we will refund the full amount you paid for the goods, including the basic delivery charge, within 14 days of you telling our Customer Care team about the return or providing proof that you have returned the goods, whichever is earlier.
If you have any questions relating to these terms and conditions you can contact us using the following email address: hello@fyldeclinic.co.uk or by telephone using the following number 01253304010.
The terms and conditions was last updated on 20/03/2025
Superintendent Pharmacist:
Shameela Adam, GPhC No. 2070113
Independent Prescriber:
Kulsum Rajani, GPhC No. 2075998
© 2025 Fylde Clinic | GPhC: 1109046 | Reg. No. 15985670
